Frequently Asked Questions
- Live Chat: Log in to your dashboard and click the chat icon
- Phone: Call us at 1-800-XXX-XXXX (Mon–Fri, 8 a.m.–8 p.m. CST)
- Admin Support: [email protected]
- Employee Support: [email protected]
Visit our [Help Center] or use the Live Chat feature for password resets and access issues.
W-2s are issued by January 31. You can download them directly from the HR Platform under “Documents.
Log in to your HR Platform dashboard and select “Payroll” or “Employment Verification” from the menu.
Email us at [email protected] or reach out through the chat for immediate assistance.
Benefit elections must be made within 30 days of hire or qualifying life events. Report changes promptly through the HR Platform or contact support for help.